Trusted home care in New York, delivered by caregiver-owners.
We know how important it is to keep your loved one at home.
Cooperative Home Care Associates (CHCA) provides personalized in-home support for older adults, people with disabilities, veterans, and families navigating long-term care.
Worker-ownership makes a difference
As a worker-owned, women-led and B Corp certified company, our staff are deeply committed to the highest level of quality and service. We see every one of our client relationships as an investment in our business.
How can I access care?
There are several ways you can access our home care services, from paying privately, to qualifying for different kinds of insurance and assistance:
Customized Private Pay
Pay as you go home health care that is customized to your unique needs. Options include meal preparation, laundry, cleaning, shopping and more.
Long Term Care Insured
Our highly trained Home Care Workers provide physician-directed long-term care tailored to each individual’s unique needs, routines, and preferences.
Veteran’s Assistance
We’re an approved provider through the Veteran’s Assistance Care Network, making it easy for veterans to access in-home support.
Medicaid Covered
We are a proud provider of Medicaid supported in-home care services. Our customized programs include home health aide, personal care and companion care.
How it works
We will ensure you get the help you require as quickly as possible.
Just follow these three easy steps to get started:
2
Tell us about your specific needs
We explore all your options together and build a care plan that works for you.
3
Start your custom in-home care program
Meet your caregiver and begin receiving one-on-one assistance.
Featured home care services
Our highly trained caregivers can assist you with a diversity of needs including:
It’s ok to have questions
Here are some answers to some common questions people ask. If there is anything else we can answer for you simply contact our office and talk to a human.
From initial outreach to the start of services in as little as 24 hours, if paying privately. Our team will guide you through each step and help move the process forward as efficiently as possible. Contact us to get started.
How long does the process take for Medicaid-eligible client?
How long does the process take for Veterans’ Assistance-eligible clients?
For Private pay clients, the number of service hours are determined based on your needs and personal preferences.
If you are utilizing your health insurance provider and Medicaid, the amount of service hours will be determined after completing a Registered Nurse (RN) assessment. This evaluation helps ensure you receive the level of care that best meets your needs.
When paying privately for home care, your services can last as long as you need them, whether it is a few days to support your return home after a hospitalization or more consistent, prolonged care.
Managed Long-Term Care (MLTC) services are designed for long-term care (typically more than 6 months).
Services may end if:
- You choose to stop services
- Required assessments with your health insurance have not been completed
- Medicaid recertification is not completed
We help remind and guide clients through these requirements to maintain uninterrupted care.
Your care will be provided by one of CHCA’s trained Home Health Aides (HHAs) or Personal Care Aides (PCAs), who are dedicated to delivering compassionate, high-quality support.
CHCA caregivers complete comprehensive, state-approved training programs that meet all New York State Department of Health (DOH) requirements—and go beyond them.
Training hours by certification include:
- Home Health Aide (HHA): 112–119 hours
- Personal Care Aide (PCA): 42 hours
- Advanced Competency Demonstration (ACD): 28 hours
- CNA to HHA Bridge: 21 hours
- Competency Evaluation: 14 hours
Our training is led by licensed Registered Nurses (RNs) and experienced instructors with deep expertise in home care. What sets CHCA apart is our hands-on, skills-based approach, which prepares caregivers for real-life situations, not just classroom learning.
Caregivers are trained in areas that matter most to clients, including:
- Personal care and daily living assistance
- Patient safety and infection control
- Proper use of home care equipment
- Communication and interpersonal skills
This combination of clinical knowledge and real-world preparation ensures our caregivers are not only certified but also confident, compassionate, and ready to deliver high-quality care in a variety of home settings. Ongoing support and mentorship further reinforce their ability to provide exceptional service.
Testimonials
Stories from our clients and caregivers
I am very grateful for CHCA’s services. I’ve enjoyed their good care and the way I’ve been treated by the supervisors and nurses that have taken care of my personal care and my home.
Natividad Ramirez
Client since 2008
People like working at Cooperative Home Care Associates because they treat us with respect.
Clara Calvo
CHCA Caregiver-owner
I live a very active life so it’s important that I have workers who understand my needs and who are flexible. CHCA has always been able to find the correct workers for me.
Pamela Hall
Client since 2009
I want to say how much I appreciate all the help I have received from CHCA. As someone who is not knowledgeable with what to do regarding my brother’s situation, they have been guiding stars.
Thank you for your patience and guidance.
Jessica Martinez
Sister of CHCA Client
I’ve been a client for about 15 years and the Home Health Aides that I’ve gotten to know have become like family.
They have a special place in my heart, I’ve learned a lot about them, and I have learned about myself in the process.”I’ve been a client for about 15 years and the Home Health Aides that I’ve gotten to know have become like family.
Sam Worrel
CHCA Client
They are extremely dedicated workers who have gone above and beyond their call of duty. I really appreciate them.
Darryl Johnson
Former CHCA Client
Career opportunities
Looking for more meaningful work?
You can become a caregiver and an owner! Join us in delivering value, showing respect and building a future for every caregiver.
